Contacting Lazy One Canada
Before contacting Lazy One please check below to see if our FAQ answers your question.
Lazy One Canada orders are usually shipped within 2-3 business days. You will receive an email once your order has shipped and there will be a tracking number included along with your full shipping details. If we have any questions regarding your order, we will contact you through the email address & phone number you provided when you placed your order.
Unfortunately, we do not ship internationally at this time. Lazy One Canada currently accepts orders within Canada. We thank you for your interest in Lazy One Canada Products.
LazyOne Canada will exchange items as long as they have been unworn, unwashed, with tags intact and copy of original receipt within 30 days of purchase.
Returns will be accepted for items that are unworn, unwashed, with tags intact and copy of original receipt within 14 days of purchase.
If you purchased your order online at www.lazyone.ca and you need to do an exchange or return, please ship the item(s) back to us at the address listed below. Please be sure to include a note explaining what it is that you would like us to do with the item(s) that you are sending back. For example; if you need an exchange or refund, what item(s) you would like instead of the one(s) you are sending to us, including size and any other details or instructions.
101 – 19652 86 Ave
Toll Free: 1-855-529-9968
Please check out Store Locations page for details.
Please check our Size Charts for sizing information.
Lazy One Canada enjoys keeping customers happy. If you are placing a large quantity or high priced order and would like to know if you are eligible for a discount, please fill in the form below and someone will get back to you within 1 business day.
Please fill out the contact form below and we will respond to your enquiry.
In short, you are not getting charged GST twice at all, childrens and adult items are charged taxes differently. For instance you may notice on your order some orders have "GST (Kids Clothes) 5%", "GST (5%) Quebec", as well as "QST (9.975%) Quebec". The provincial tax is not charged on kids clothing, only GST. The rest of the items in your shopping cart (adult items) are charged the appropriate taxes for the province you are in.